The responsibilities of a customs agent consist of facilitating the import and export of goods subject to customs inspection. Among their tasks are the proper classification of merchandise, the calculation of dutiable value, and determining which products are subject to restrictions and controls. To carry out this work, they must have a thorough understanding of customs regulations, laws, and administrative regulations of the European Union.
On this figure depends to a large extent the smooth and successful conduct of international trade operations. Tariff classification is one of the main responsibilities of a customs agent, as it determines the payment of duties and compliance with non-tariff regulations and restrictions. In short, the customs agent is an ally for both customs authorities and importers.
Knowledge and experience ensure that the customs agent carries out the procedures effectively, so that the merchandise passes through customs controls without delays or other incidents.
Functions of the customs agent
In addition to being registered in the Customs Representatives Registry of the Tax Agency, it is advisable for the customs agent to be an Authorized Economic Operator (AEO), an optional certification but one that increases guarantees.
The main functions and responsibilities of a customs agent are as follows:
- Manage customs clearance
- Advise the importer on customs matters
- Challenge notifications from the Tax Agency on behalf of the importer
- Obtain necessary certificates for certain goods (quality control, health, phytosanitary, etc.)
- Be present during customs inspections
- Pay VAT and duties on behalf of their client
- Issue certificates attesting to compliance with trade treaties
- Manage logistics with carriers, shipping companies, and warehouses
How to choose a customs agent wisely
As in any profession, among customs agents there are excellent professionals, but a few may be unreliable due to lack of experience or knowledge. An inadequately qualified agent can cause serious harm to the importer.
At Bull Importer, we know this well. Some of our clients had negative experiences before trusting us. One of them, a furniture importer, experienced this situation: when the merchandise arrived at the port, the agent requested from the importer the certificate of conformity, a document they had not been informed about previously. As a result, the importer had to return the container to China and bear the associated expenses. Since then, they have entrusted us with the importation of furniture.
To avoid situations like this, it is advisable to pay attention to these signs:
Excessively low prices
Saving a few euros on the customs agent can lead to significant additional costs. Being swayed by the cheapest price can result in clearance delays, more inspections, and economic losses.
Lack of practical knowledge
Ambiguity and lack of specificity may indicate scant knowledge or human resources to advise, assess, and classify merchandise accurately.
Insolvency
The customs agent must have financial backing to be accountable for their own actions. An insolvent agent can cause serious harm to the importer, who is ultimately responsible to the customs authorities.
We hope these tips have been helpful. If you need advice for managing your imports, do not hesitate to consult with Bull Importer.
